FAQ
FAQs
1. Are you able to mix and match items?
- Answer: Yes, you can mix and match items to create your perfect bundle. We want to ensure you have the flexibility to choose the items that best suit your needs and style.
2. Are you able to unbundle?
- Answer: No, everything is a bundle at Bookbag Bundle. We believe in providing the best value by offering our products in thoughtfully curated bundles.
3. What is the shipping policy?
- Answer: We offer standard shipping within the USA. Please refer to our Shipping Policy page for more detailed information on delivery times and shipping costs.
4. What is your return policy?
- Answer: We offer a 14-day refund policy from the receipt of purchase. Please refer to our Return Policy page for more detailed information on how to process a return.
5. How can I track my order?
- Answer: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
6. What payment methods do you accept?
- Answer: We accept various payment methods, including credit/debit cards and PayPal. All transactions are secure and encrypted.
7. Do you offer international shipping?
- Answer: Currently, we only offer shipping within the USA. We hope to expand our shipping options in the future.
8. Can I change or cancel my order?
- Answer: If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
9. How do I contact customer service?
- Answer: You can reach our customer service team via email at support@bookbagbundle.com or by phone at 1-443-934-3639. We are here to help with any questions or concerns you may have.
**10. Do you offer gift cards?**
- **Answer**: Yes, we offer gift cards that can be purchased on our website. They make the perfect gift for friends and family!
We hope this FAQ section helps answer your questions. If you have any other inquiries, please don't hesitate to contact us!
1. Are you able to mix and match items?
- Answer: Yes, you can mix and match items to create your perfect bundle. We want to ensure you have the flexibility to choose the items that best suit your needs and style.
2. Are you able to unbundle?
- Answer: No, everything is a bundle at Bookbag Bundle. We believe in providing the best value by offering our products in thoughtfully curated bundles.
3. What is the shipping policy?
- Answer: We offer standard shipping within the USA. Please refer to our Shipping Policy page for more detailed information on delivery times and shipping costs.
4. What is your return policy?
- Answer: We offer a 14-day refund policy from the receipt of purchase. Please refer to our Return Policy page for more detailed information on how to process a return.
5. How can I track my order?
- Answer: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order on our website or the carrier's website.
6. What payment methods do you accept?
- Answer: We accept various payment methods, including credit/debit cards and PayPal. All transactions are secure and encrypted.
7. Do you offer international shipping?
- Answer: Currently, we only offer shipping within the USA. We hope to expand our shipping options in the future.
8. Can I change or cancel my order?
- Answer: If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
9. How do I contact customer service?
- Answer: You can reach our customer service team via email at support@bookbagbundle.com or by phone at 1-443-934-3639. We are here to help with any questions or concerns you may have.
**10. Do you offer gift cards?**
- **Answer**: Yes, we offer gift cards that can be purchased on our website. They make the perfect gift for friends and family!
We hope this FAQ section helps answer your questions. If you have any other inquiries, please don't hesitate to contact us!